Exceptional! No pressure, Billy Williamson gave me an assessment, was super honest and told me I had no damage; he monitored my roof for almost two years until he was sure I qualified. Sure enough my insurance company came out and approved me on the spot! Can’t say enough about straight shooter! Thank you Carolina Professional Roof Systems!
During these trying times between 2020 and 2021, I have experienced a diminished level of customer service throughout many different industries. It has been disheartening to say the least. Billy Williamson and his team at Carolina Professional Roof Systems restored not only my roof, they restored my faith, that there is still people out there that do care about the customer and the industry in which they work. I recommended this company to members of my family and I recommend them to anyone looking for a professional team that provides great workmanship while keeping the customer’s needs and best interests in mind.
– Mark Shepherd
Billy was incredibly easy to work with. He was did a fantastic job with helping pick the perfect shingle. He was very informative and knowledgeable. His team was able to replace my entire roof in one day and left no mess behind. Perhaps the best part of working with Billy is that he handled all my insurance issues, even got directly on the phone with my insurance agency to answer all their questions. I highly recommend Carolina Professional Roof Systems.
– Branch Kluttz
Billy and the crew from Carolina Professional Roof Systems were very prompt. They took care to shield our shrubs and flowers. Finished a large job in less than 2 days. They did a good job with clean-up before they left. Billy has been very helpful in dealing with the insurance claim for our roof. We would definitely recommend this company.
– John Plonk
These guys go above and beyond when it comes to their service! They started at 6:30am on a Wednesday and had my massive roof repaired and replaced by morning the next day and my garage roof as well! Quickly addressing potential problems for the future with regard to certain items. So easy to work with and extremely well priced! Would refer any and all family and friends!
– Krysten Jackson
He took care of everything with the insurance company and helped to pick out new roof color and gutters. On the day of installation, his team arrived 30 minutes early and worked until everything was done, 3000 sf home with many peaks done in one day! Billy communicated with me throughout the process and made sure everything was done right, he was the last to leave later at night after sweeping down my driveway and double-checking for debris. I would definitely recommend him and his professional team.
– Kim Mayest